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Allow me to bring my years of experience as a butler and estate manager to serve you. Working short term contracts, tailored to your needs, in order to help make your home everything you want it to be. I will assist in building a new home, renovating, setting up/staffing a large estate or just help revamp current systems. My goal is to make your home a more comfortable place for you to live.
I can manage any project or just come in to help train your staff in the finer points of service. Perhaps your House Manager is PA based and a great organizer, but doesn't have service experience. I don't want to replace them, I want to work with them and your staff to provide you with the personal service you desire. I start by talking to you, the home owner, to find out where you are unhappy and then create a custom plan to help resolve your issues. I do not bring a pre-concieved notion of what you need. Your individual style will guide how I help you to make your house a home.
Building a new home? The architect designs great spaces for you, the designer helps make it beautiful. The engineer makes sure everything is mathematically correct and the builder makes sure it is all put together as planned. Who makes sure it all actually works for you? Is the stove actually in a good place to cook with? Is laundry room in the right location? Are the air conditioning units right next to your outdoor patio? These are the practical issues that often get overlooked. I can help you make the decisions to make your home a more practical and enjoyable place for you to live. Sometimes it is as simple as knowing what questions to ask in order to bringing the best out in your home or service staff.
Analysis of your home
Analysis of your systems
Staff/Staffing analysis and help with HR issues
Development of service standards based on your individual style
Development of basic service procedures
Hands on implementation and training of service procedures with existing staff
Development of staffing plans and schedules
Assistance with Employment agencies to find the right staff
Coordination of vendors for large projects, construction or opening/closing a home
General Troubleshooting for all household problems with staff, systems or protocols
Work with you to bring out the best in your service staff and household